2026 releases 19 – 24 of 24
Live chatAI skillsPrivacy & security
The new guardrails tab
Set clearer boundaries for your AI skills.
Team assistantAI skillsLanguages
AI skills and agentic triggers
Tell your AI what to do, in plain language.
Team assistantInsightsLanguages
Text-to-speech is here
Your AI can now read its answers aloud.
InsightsLanguagesUI & components
Richer conversation exports
More detail in every conversation export.
IntegrationsUI & componentsAccessibility
Speech-to-text is here
Let your users speak their questions out loud.
IntegrationsTeam assistantAI skills
Generate answers from similar tickets in the dashboard
Draft answers from the tickets you have already solved.